Not getting any support for trading API issue

Tejas Khoday No one is there to reply on this email, can you check with your support team as why I am not able to place trade since last 4 days. Can you get this thing resolved. I am not talking about today, this issue is since last thursday when for the 1st time I used your API. I am new to your system and building my algo trading platform using your trading API. Ticket #6462485

very poor support, no one is replying or fixing the issue

2 replies