To create a healthy environment for traders & investors to exchange knowledge and harness the benefits of the community at large, here are a few basic guidelines to follow:
- Be clear in your communication to help others understand you better.
- Tag only the most relevant topics in your posts. It'll help keep feeds clean.
- Be respectful to others even if you disagree with them.
- Avoid support related queries. For that, you can visit our Support Portal.
- Avoid promotional activities e.g links to promote vested interests etc.
- Don't encourage trading/investing tips or unsolicited advice from anyone. If anyone is doing so, please report them so that the moderation team can look into it.
Self-moderation is the first step to making sure that we have quality interactions here. The next best thing to do is to remind others to do the same whenever necessary :).
25 of 56 replies
is it okay to post technical analysis chart of a stock?
Yes, but no buy/sell signals or tips. You can give your opinions and have discussions of course.
when will you introduce CPR indicator in fyers? its already available on other platforms except fyers
You want everyone to be clear in their communication and it is the first point and I am sure it has got the top spot because it has a relevance and now look at your profit and loss report in fyers web and I also have same thing to say "Be clear in your communication". @Tejas Khoday
@Shashi Kumar , CPR Indicator is available on FYERS. We recently did a webinar with @Gomathi Shankar . You can watch the recorded webinar here -
Pls share where to find the new
ly launched MCX Bulldex ticker?
Search for MCXBULLDEX to find it. Trading will mostly be available by this weekend, Rohit.
@Tejas Khoday
fyers android app requests :
1. watching charts, placing orders without adding to watchlist
2. add lower, upper circuits
3. price alerts
3. speed up while adding scripts to watch list
4. speed up opening scripts to see details and chart
Hey @Ganesh , Point No. 1, 3, 4 & 5 are implemented.
I wish if virtual trading features in Fyers for options could be enabled.
We don't have any plans to launch virtual trading yet as we are working on enhancing the experience for actual trading as of now.
.Dear Mr John,
Thanks for your quick response and my account is activated.
Regards.
Deepak
did you place your order in limit order
It is good you guys are promoting Fyers, but atleast look after the problems existing trader/ investor facing. I am struggling to close and transfer my ILFS account but no resolution so far .. only response is team is working. MY almost 2 lac investment is gone..
If being co- founder.. you are aware of such a pathetic support... Definitely FYERS IS GOING TO SHUTDOWN..IN FEW YEARS. Still good luck if you survive.. BUT I CAN'T RECOMMEND ANYONE FYERS FOR INVESTING HARD EARNED MONEY.
THANKS
FYERS ID: FR0551
Hey @gopal omar, W.r.t the issues you're facing with IL&FS, you'll need to acknowledge that our team has been getting in touch with all IL&FS Demat account holders to shift to FYERS over the last few months. While most have already done it, a few ignored us and are now blaming us for something which isn't in our control. We even published a notice and sent mobile notifications regarding this.
To close your IL&FS Demat account, you'll need to clear the outstanding AMC amount without which they will not process the closure requests. Also, they're super paranoid about documentation and they're rejecting documents even at the slightest sign of a discrepancy. We're trying to help to our best ability and have dedicated personnel at FYERS to handhold you through the process.
Your investment is not gone anywhere. It's just that it will not reflect in the front-end until you shift to FYERS by completing the process. We hope you understand and stop spreading misinformation. Be rest assured that FYERS will live on and will continue to solve the issues faced by generations of investors in India.
@Tejas Khoday ... You have every right to say that being an owner of a firm.MY Father used to say " Every father is Dhratrastra when any matters comes for their son" and FYERS IS like your son only.
Coming to misinformation being spread over forum... I can give all the evidences required.. My documents were received at FYERS office on 8th of January 21, for account closure cum transfer but still getting response like "BACKEND TEAM IS WORKING ON YOUR REQUEST"
Let me know if you want me to document each proof and post here or any other form like QUORA/ Facebook and so on.. TELL ME THE FORUM WHERE YOU NEED IT.
@Tejas Khoday
Do you agree with my updats/ comments or need evidences.
My Fyers ID : FR0551, go back to your support team.. and find out the root cause.
My challenge was over on 1st and you say before 10 th you will process the challenge but till date it is not even known whether the challenge is won or not only a standard reply not yet computed.Which 10 th are you referring because every month you have a 10th. Dont preach what you cant practice.
What's your Client ID?
I don't know if it was for me.My Fyers ID : FR0551
when will you introduce CPR indicator in fyers? its already available on other platforms except fyers
Can I use this on Fyres Mobile App?
Yes.
when will you introduce CPR indicator in fyers? its already available on other platforms except fyers
Can you add basket order within the option chain and reply option just like trading view
Hi Tejas, there are many issues raised by community members. Are you guys considering those? If yes, how can they know about the updates on those issues?
Hey, of course, we consider issues and feedback. We publish notices, app notifications, write blogs and send emails to notify our users.
Hi @Tejas Khoday , @Vanshika Singh
I had dropped an email to your support team, personal message to both of you in community personal chatbox, for the customer support team. I had not received an answer from your side.
I am Frausted with Fyers Services and teams. They are not interested to resolve the issue. Just we hold our hard money to your platform and when we phase the issue. You are not interested to resolve the issue.
Pls do the needful.
Hey @Manti Maurya, I try to reply to as many DMs as possible. However, there maybe times when I am unable to. Do reach out to our support team to get queries resolved. Thanks!
Without such a facility, there is no fun in a Fyers account
It's available now.
DEAR SIR,
we are lot happy to a part of Fyers. i have no words to express it. truly i like FYERS for my day to day trading and investment choice. frequently your team is improving the platform which makes our journey a smooth.
i have some request to consider my appeal as below --
thanking u ,
Hey @Jyotirmay Patel, I'm glad you like trading with us.
Thanks a lot Sir. I got it.
You Great and Yours Fyers is GREAT.
Jawab nehi Fyers ka, Unbeatable.
And you are the Best CEO who is for Customers.
I liked... Long Live Fyers.
I just requested for indicator and you implemented immediately 🙏🙏
dear sir,
im happy to be a part of this community. but not able to find relative strength (RS) indicator. can you please add the same in indicator column.
thanks,
Hey @Jai Singh Chauhan, RSI is one of the most popular indicators and is already available on the platform. I was surprised when you said you weren't able to find it. I just tried, and it's available. If you are still unable to see it, do raise a support ticket. Thx.
ask your team to solve the problem related to fyersweb
Sir,
I have sent documents to open the Demat account since June 2021. But not opened yet. Pls help to do the same.
ID- FA2385
My work done... No issue. Close it
Hey Tejas & Gopal,
Could you let me know more about such a fantastic support team, who doesn't even respond even after 2 weeks of ticket raised?
After sending an email and connecting them over call also doesn't help in getting even a single response.
TICKET#522355 for your reference.
Well said @gopal omar. @Tejas Khoday
I also face same problem.
Frausted with Fyers Services.
Client ID-FA2385
We did face a resource crunch due to Covid related issues for a month or so. I bet you think that the experience with support is much better. Regret the inconvenience caused.
Do you know your Fyers web always crash after taking position,and also you charge per excut order not per order, and more serious problem is like after I take 10 lot banknifty or nifty in bracket order after excuted in 5 part then I drag stop loss in 5 times for per excut order, need to improve your system,
Fully Agreed. Management should take kind attention regarding this type issues. Fyers should become user/TRADER friendly as earlier as always. So pls resolve such issues.
Thanks in advance to Fyers Team.
I Love Fyers Team
Hey we are trader friendly. In fact, the most trader friendly for that matter. User specific issues can happen for various reasons and we cannot comment on this without all the details. @Sunil Kumar rout it makes sense to raise a support ticket. We process millions of orders through our platforms every week and generally speaking the latency is below 100 milliseconds max.
Do raise a support ticket. Tx.
sir kindly customize the drag and drop in the way of dragging all the quantities at a time irrespective of separately executed orders of different price rather than splitting the quantities ,
since it becomes lagging while trailing the stoploss and target in drag and drop, mainly while scalping....
Hey @Tejas S, To prevent your positions from being split on the chart, avoid Bracket & Cover Orders. Instead, choose intraday or margin orders. The logic used for BO orders is such that the split can't be avoided.
your support portal is really good,they just creat tickets only instead of solving problems
My client I'd is xb02317, inspite of rising tickets and speaking to your customer centre people, inspite of poor communication, cmr with correct address as per aadhar card not received from last one month they close the tickets without resolving, asking the issue again again and sending incorrect cmr, transfer of holdings is held up and trading is effected
In web some of the menus not working , from last two days dash board menus not working, inspite of rising tickets, no support is forth coming,
I have made comments in this blog, no body has replied, at least now you respond,
In this blog itself there are so many unattended grievances
You pl. Arrange 2nd and 3rd level grievance cell as existing people in the customer centre are not being monitored , they are working with their own whims and fancy testing patience of clients , closing tickets without resolving issues
Support is being revamped as we speak. The surge in incoming traffic caused a bit of an overload in terms of queries. You'll see a big change soon.
@Tejas khoday
@gopal omar
I have good number of shares in my demat account with another broker I want to know that if I got them in fyres and pladge them trade in future and option then any interest is applicable or not if I use 80% collateral margin to trade in future and option for carry forward trades
Hey @Makarand Erande, Just saw your comment. Yeah, you can transfer your shares to FYERS and pledge them for trading in F&O. We don't levy any interest charges and if any broker is levying interest on pledged securities, it is a questionable practice. For more information on how pledging works, read this post.
TODAY 30/8/2021 NONE OF YOUR APPLICATIONS WERE WORKING FROM 9.15 ANM TILL THE TIME OF WRITING THIS POST 9.57AM.. YOUR IVRS ALSO MAKES THE CUSTOMER GO THROUGH ALL THE MENUS AND FINALLY REJECTS THE CALL. YOU PEOPLE SHOULD BE ASHAMED OF EVEN HAVING A TRADING PLATFORM LET ALONE CLAIMING TO PROVIDE EXCELLENT SERVICES. THIS IS NOT THE FIRST TIME THE APPLICATIONS HAVE CRASHED. SEBI HAS TO DO SOMETHING ABOUT YOU PEOPLE.
Hey @prax sankar, We have among the least downtimes among brokerages in the country. If and when downtime does occur, it is our No. 1 priority to resolve it at the earliest. No platform in the world is immune to downtime including Facebook & Whatsapp. Oh, btw they were down for hours yesterday. We regret the inconvenience caused.
HI @Tejas Khoday, What about the client support services. When will the problem be resolved? There is a bug in Buy sell order in the chart option. I had already shared the screenshot. Because your Call and email support team are busy with only account opening. In the past, I had dropped an email to the support team but I have not received any answer from him regarding the query. When will this issue be resolved? I had already dropped a message to you today regarding BId and offer price. Pls check it and reply.