'Trust' in Rome probably took longer to build than Rome itself. So, surely building trust takes time. But there are some tangible and intangible factors that make people trust in a company or brand more than others. In the last decade, many brokers thought it was the geographical presence and went on a spree to set up branches around the country. Others doubled down on their banking/NBFC legacy, and yet others benefited from the goodwill created from industrial heritage or aggressive sponsorship spends. What do you think are the most important drivers of trust in our world of capital markets? Bring on your thoughts. What would make you trust a brokerage more? I'd love to discuss and debate with you.
Let's talk about Trust
Let's talk about Trust
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Very happy to see a message about Trust by you, As I was a referred partner, you fyers people changed the conditions in between and now we are not getting any revenue share, that shows you all are not people that we can trust. hihi
You'd be better off if you register as an Authorized Person (AP), if you're a consistent referrer, @Rahees K. We've been transparent by publishing any change we make and have considered reasonable changes throughout.
Now no need of it, because I don't believe you and your team, what happened if you again changes conditions with your favor ?
I am believing that if anybody not giving value to their promises, do not trust them always.
We've been consistent with what we offer and rarely make any changes. So, please don't have such preconceptions about us. We value your support.
Perfect! You can expect a wide range of answers from people. Good Initiative.
For me, as a Day trader, I would love to see Technology being improved consistently, like you have already been doing.
That's foremost important for a Frequent Trader
For an investor that trades a few times a Quarter, his comforting factor would be different.
Frankly, you are already offering the BEST in terms of Charts, as well as Execution
I cannot remember any day that I may have faced execution issues.
Also, your Support Staff, I have very high regards for. I have always received a call back within minutes of asking for a call back.
A few names that come to mind are Srinivas in the Tech Team and Rashmi in the Account Opening Team
Tejas, believe me, FYERS is ALREADY way better than other brokers.
You just need to put this out there
Charts from 2017!!!
Even a 6000 rs subscription for Premium Tradingview gets us at max 6 months of 1 minute data
Hi Altaf, Thx for appreciating our efforts, the team will be super happy to read your post. We try to add as much value as possible. Yes, we offer historical intraday charts (1 minute timeframe onwards) since 2017. Thx for acknowledging that it's a cost-saving. Subscription can be expensive!
Trust and Fyers go Hand in Hand. I appreciate how Fyers has always been innovating and also interactive with Traders. This it self has created a lot of Trust in the company as they are concerned about the Traders. I started my journey in Fyers back in 2018 and the trust is getting stronger. I guess the company has already created a lot of trust amongst us and we're all ready to support the company in all their innovations and growth. My thinking to build the trust in any company is to be more interactive and be responsible, have very strong morals and be vocal against any conspiracy going in the market. I appreciate Tejas on whatever he is doing and I strongly believe Fyers will be the only company in Financial Market to be known for their morals ,ethics and of course their amazing platform. Kudos !
Thx for trusting us, Kabir. Means a lot. I guess being interactive comes naturally to me and as a result, we've been able to keep the feedback and conversation open with customers. Rather than busting conspiracies, I proactively comment on the latest regulatory changes and their impact on the ecosystem at large. Thx for your support. The platform will get much better this year.
For me, Trust = Being Transparent.
As long as FYERS is measured on the scale of being transparent, I believe there is no other broker as transparent as FYERS.
I'm receiving communication from FYERS end on a timely basis with respect to my trades, added features and benefits, and much more.
Moreover, you guys do not indulge in prop-trading, dealing desks to APs that creates conflict of interest for the customers. This trust will definitely take your brand to the next level.
One of the things we've been very stubborn about is "Dealing Terminals." So far, we've offered ZERO terminals to our APs and the best part is that, they're happy with the decision. It helps protect customers from unauthorized trading and churning their capital just to generate additional brokerage income. Very few may appreciate this but it is impactful as your account is guaranteed to be much safer.
"Building trust in the capital market requires a combination of factors. Beyond a strong reputation, I believe transparency and communication are crucial in gaining the trust of clients. A broker who is transparent about their processes, fees, and risk management strategies instills confidence in their clients. Additionally, prompt and effective customer service can greatly impact trust levels. It's also important for a broker to have a solid track record of ethical practices and a commitment to their clients' best interests. All these elements come together to build a trustworthy relationship with clients in the world of capital markets."
Hey @ambati maho , I agree. Here's what we've done with respect to the points you have mentioned:
Trust is like a fragile glass, it takes time and effort to build, but only a moment to break. The factors that drive trust in the capital markets are a combination of transparency, integrity, and a proven track record. A brokerage with a strong reputation for ethical practices and a commitment to their clients is the foundation for building trust. Customer service and a user-friendly platform are also key components in gaining trust. At the end of the day, trust is earned through consistently delivering on promises and delivering value to clients.
I believe the most important drivers of trust in our world of capital markets are transparency and accountability.
Being Transparency is in term of Pricing and policies. This allows investors to make informed decisions and to trust that their investments are handled in an ethical and responsible way.
Accountability also helps to build trust, as it ensures that those involved in the capital markets are held to a high standard and are held liable for any mismanagement or misconduct.
Furthermore, having a strong track record of success, with a respected reputation and consistent performance, will also make investors more likely to trust a brokerage.
Finally, providing a secure and efficient platform, with reliable customer service, would make investors more likely to trust a brokerage.
I agree with your words.
Trust is a key factor in the capital markets and it's built through years of consistent transparency. I believe a broker's commitment to their clients' best interests Clear and open communication A user-friendly platform are some of the most important drivers of trust. A strong track record of ethical practices, honesty, and a commitment to client satisfaction can also go a long way in building trust.
Ultimately, I would trust a brokerage if they have a:
1) Stable Platform
2) User friendly interface
3) Consistent support
5) To listen to my feedback and do the necessary changes
Company without TRUST is just a Hype!
I really Appreciate FYERS For being Transparent as they are the only Long Term Players in the market. For me, TRUST is absolute Transparency. Followed by few other factors as
Transparency of accurate information about financial products, market conditions, and company performance, effective and consistent rules, the perceived credibility and reliability of financial institutions, and the use of secure and efficient technological systems that facilitate transactions and provide accurate information are the factors when combined, can help to build and maintain the trust of investors, which is critical for the functioning of capital markets and the efficient allocation of capital.