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Tradetron Cashback again not receiving in timely manner

@Tejas Khoday @FYERS Hi tejas and team, I need to again reopen the ticket #4382575 because I am not getting the cashback from last 2 months of TT subscription amount paid. I believe we discussed last year to resolve this by issuing the coupon codes rather than cashback on ledger. Can you Please update on this and resolve the ticket ?

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Pradeep Kumar

last year

Everyone is struggling with the 2 things :

Execution errors
Promo code at the end of month
1. Fyers statement says : using the referal link, all the registered users will get 25% (pls mind it as in percentage) can be used on tradetron
  1. Now Problem is there is no standard promo code to be provided by fyers so that responsibility is with tradetron
  2. promo code do not work at all so fyers ticket/support will ask to connect with tradetron
2. Now things are different on Tradetron side :
  1. The coupon will be provided as per the current plan so if you are on Rs. 1200 plan then they will provide the coupon of Rs. 300/- only that can be used only for the same plan.
  2. If you want to go with the next level then it won't work
  3. if you want to by 3/6/12 months pack then it will give just Rs. 300 Discount
  4. Tradetron support will ask to first to go the next level then ask for the discount coupon coming month, with is not as per the fyers blog

I'm really not able to understand why this much disconnect between both. Moreover the issues with connection is much more sensitive since people should not play with real money.

Hope this will reach to CEO of Fyers and hopefully he'll manage to fix it.

Tradetron Cashback again not receiving in timely manner

Where am I?

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