As regarding subject matter,
on 29th jul 2022,
i'd created a position of natural gas,
which i want to exit as expected stop-loss get triggered,
but was unsuccessful to exit position, with both the platforms web as well as mobile platform,
then i immediately raised the ticket [##693200##] and called to given fayers's customer care number, the customer care person tried to exit the position as well, but unsuccessful, and also I deed all the things that i can do... but of no use...
Unfortunately with this Fyers Platform failure, I had faced huge losses..
I raised the issue to Fyers for compensating these looses..
they refused it to do so..
the audio clip is attached here with..
I leave it to you,
what exactly you expect on such situations..?
waiting for your replies..