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Asked a question last year

Iam not getting the order level hedge margin benefit in Nifty Option. So for that i have raised a ticket 568657 today morning at 9:58am, but it seems no body cares to reply the same atleast. I am sorry to say, because of this bad customer service (and its happened twice with me), I decided, I will close the demat account in next coming week.

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Hi @Pradeep Murjwani21,

Apologies for the delayed response. Your query has been resolved. It's unfortunate that you had to face this. We've revamped our support and now you shall not be facing such inordinate delays. 

We regret the inconvenience caused to you!