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FYERSFYERS Team
Communications Team
Asked a question last year

We're enthralled as we embark on our new journey to make a #FreshStart. What do you think we're coming up with?🧐 Share your thoughts with us and get a chance to win brokerage points worth ₹200. 🤩

This question has a reward worth 200 Reward Points from FYERS and is in decision making phase!
Mr . TeJAs
More rewards !
Hiren Parekh
@FYERS
I@FYERS
i don't know about anything and i don't even want to guess it, i just wish that with this fresh start you will remove CMCHARGES from MCX.
Arup Sikder
I would like to get gtt order and the price alert in built with the same screen on beside of trading view chart.
Karan Kundnani
I think the #FreshStart will need to implement the below features/updates:

1. Option prices and chart are working lag free! I see quite a delay in options prices between Fyers and Zerodha (Fyers is SLOW!).

2. The Basket Order should show us the required margin amount.

3. Prices are updated in real-time, without the chart getting stuck and needing us to refresh Fyers multiple times in the day.

4. When we place CNC Sell orders (from our Holdings), but not yet sold, it should still continue to calculate the profit/loss, and not consider the stock as sold!

5. Allow us to create/use custom indicators (Pine Editor) on Fyers without any limitation.

6. Allow us to download simple reports based on short term/long term/speculative/non-speculative income breakdown - Which would be necessary for ITR filing.

7. Fyers often gets stuck. Chart is not moving/updating. Other chart platforms (like Trading View) work fine throughout the day, but Fyers gets stuck, and requires us to refresh the page.

8. Referral Commission - No way for us to track the amount of referral commission earned.
Need to contact customer support everytime to get the amounts, which is time consuming.
need an option (similar to AP dashboard) for all of us to track referral commission and list of referred friends.

9. Faster customer care - When a client calls customer care, but is on hold for a long time, clients often disconnect the call.
It would be nice if Fyers can call back the client rather than the client being on hold for a long time.

10. GTT Orders - Unable to place GTT orders, and need to place orders on a daily basis on Fyers.

11. Notification Alert - It is not possible to track n' number of stocks manually. Price alerts on Fyers do not work, and do not send a notification.
It should implement something like Trading View, wherein, we get a notification on the web, email, mobile app at the same time (as per our preference).

12. Removal of minimum profit earning for 30 days challenge - Recently, there was a requirement to earn Rs. 1000 in order to win the 30 day challenge and get a brokerage refund.
Not all trades trade in big quantity, and hence. may not earn Rs. 1000 profit every month.

Thank you!
Red Valve
Suresh Kumar
The new thing is to deceive clients by taking out 100 % cash margin on cash equivalent funds also while pledging. Great feature and lose many clients. I am looking to get my 20 lakhs mutual funds transferred to other broker now and thanks for wasting my time.

Join FYERS Community to pick others' brains on Trading/Investing

Amit
I basically have survived by recognizing my mistakes.

Eagerly waiting for #FreshStart 😍

  1. FnO Data Feed - Which doesn't lag
  2. Basket Order - Which shows required margin
  3. Watchlist - Which gets loaded in the first go without any annoying message popup
  4. Price Alert - Which works as expected without a single miss in real-time
  5. Realised/Unrealised Profit Calculation - Calculations which are bug free
  6. Instant Orders Placement - Which works for placing SL for Index Options
  7. Latest Trading View Features - Get all the TV features that are available in the latest version of Trading View but missing on Fyers since ages
  8. Backend Reports - Which makes ITR filing easy
  9. Infrastructure Upgrade -  Which ensures the services doesn't get hung and demands for a server restart
  10. 30Day Availability Challenge - Which proves there was not a single issue through-out the last 30 days on Fyers Web or Mobile App
  11. Owning Up Technical Glitches - Which ensures the client loss will be refunded, if it occurred just due to unavailability of Fyers infrastructure or application
Sujit Chakraborty
Active Option Writer and Long Term Investor

Fyers is going to come up with some amazingly astonishing features which only super humans can understand. Other than these amazing features, a basic feature like GTT which Zerodha already provides will likely get implemented.

I do remember that I had posted a message on this community suggesting FYERS to adopt ZERO BASE BUDGETING-style completely new approach towards their business, policies, platforms so that glitches, problems coming everyday can minimised and customer experience can be maximised. But they had DELETED the post. But happy to see them adopting #FreshStart.

You never make it clear on how do you decide the winner!

Hoping that with #FreshStart you will interact or communicate with more clarity.

1) Fresh UI.
2) Swift customer support.
3) More rewards for loyal customers.

4) Upgradation of your services quality.

5) Advertising campaign.

@FYERS19 
I don't know about anything and I don't even want to guess it, I just wish that with this fresh start you will remove CMCHARGES from MCX

#FRESHSTART could be something in lines of introducing interest on idle trading funds or partnering with a bank or an in house NBFC for easy loans against shares in Fyers Demat.

If the question was asking for suggestions on FreshStart, To start with, these 200 rupee reward points makes fyers looks cheap and stingy, need to raise the stakes of these forum rewards. A coffee at Starbucks costs well more than this 200 rupee reward. For 200 rupee reward you wont get any inputs or participation from people with brighter ideas. A participation reward should be big enough to make a difference in the winners pockets and not something that is not worth the time or not worth sharing an important opinion publicly. 

Dear FYERS,

In my opinion #freshstart are :-

1)you developed your team skills

2)you developed your web interface as market demand and also have an edge of world class

best charts and best trading platform.

3)inhance your client security  and smooth system which never lags

4)providing free platform and free knowlege to everyone that an investor/trader want.

5)most important you are come  with an revolution in share market field and tyeup with many website which can serve your clients very good service for free.

  1. Security lending and borrowings
  2. Ncd

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