Vanshika Singh FYERS TEAM

608

Communications

Hi Samphel, 

There was a candle error from 9:16 AM to 9:21 AM and the same has been fixed now. The missing candles would be updated by EOD. 

We regret the inconvenience caused!

Hi @Ishita Shrivastava1,

Bonus shares are offered to the shareholders by the company without any additional cost. The main purpose of issuing bonus shares is to encourage retail participation and increase its equity base as it increases the company's... (More)

Hey @harshal gunjal2,

Kindly raise a ticket regarding the issue and our team will look into it. 

Thank you!

Hey @UDAYKUMAR KACHROLA1,

No, it is not!

You can use the total amount pledged amount for trading without any restrictions. Though we recommend you maintain a minimum cash balance to meet the MTM requirements. 

Hope this clarifies! 

Hi Divye, 

Could you please raise a ticket regarding this issue? Our team will look into it and get back to you. 

If already raised, then let us know your ticket ID here. 

Thank you! 

Hey @Gaurav2,

Kindly raise a ticket at support@fyers.in5 regarding the issue and our team will help you out. 

Thank you!

Hey @Nikhil Shetye3,

There was an issue in the morning. It has been resolved now. Could you please let us know if you are still facing the issue? We'll get it checked.

Thank you!

Hey @Ankur1 

Kindly raise a ticket at support@fyers.in2 and we will get it checked. 

Thank you!

Hey Niloptal, 

There is a technical glitch that we are facing currently. Our team is working on it to resolve the issue. 

We regret the inconvenience caused!

Hi Divye,

Are you still facing the same issue? You can try reaching out to support@fyers.in12 and our team will help you out!

Thank you!

Hey @Learning code5

It is companies' policy to charge brokerage for options even if you let it expire without closing the position. 

Hope this clarifies!

Hi Rajesh,

It's working fine from our end. You can try clearing out the cache from your web browser and check again. If the problem still persists, you can raise a ticket at support@fyers.in7 and our team will help you... (More)

Hey @Koustubh Masurkar6 

Currently, the margin calculator is not available on Fyers Web. The feature is being worked upon. 

Thanks!

Hey @George Roper6

Only trading-related charges such as brokerage will be shown in the Global P&L. And other non-trade charges such as fund transfer charge, Call & trade charges, will not be accounted for in the Global P&L. You can... (More)

Hi Saurav,

Currently, we don't have the feature of the Exit button for Holding, we do have it for open positions though. We will work on this feature. You can sell your holdings by clicking on "Sell" and entering a... (More)

Hi Anurag, 

Apologies for the delay in response. Our team has replied to your query. Kindly check. If you need any further clarifications, you can reply to the ticket. 

Thank you!

Hey @Satheesh Chandran6,

Mutual funds on Fyers mobile app is not there as of now. You will need to place the order for Mutual funds through https://direct.fyers.in/16

Thanks! 

Hey George,

Indexation benefit is not available on LTCG for Nifty Bees ETF. LTCG is taxed in excess of 1 lakh at the rate of 10% without indexation. 

Hope this helps!

Hi Atul,

You will have to apply for SGBs through your bank by logging in to your net banking. Click on the option "SGB", fill-up the form and provide the required details and the bonds would be credited to your... (More)

Hi Ankur,

Currently, we don't have this feature for the app. However, it is being worked upon and would be introduced soon. Stay tuned!