Vanshika Singh FYERS TEAM

4,469

Communications

Hi Mahesh, 

Since you will be trading with API, you will not be eligible for the refunds. 

You will receive the certificate though. 

Hope this addresses you query!

Hi @Chaitany patel27,

Kindly note that Bracket Order has been blocked for the Options segment, as a result of the Exchange mandating brokerages to disable the Stop Loss Market Order (SL-M) for the Options segment. Kindly refer to our... (More)

Hi @sushant raut30,

Kindly share the ticket ID with me in DM. I will look into it. 

Thanks!

Hi @Gangaprasad12,

There was an issue due to which collateral margin was not being utilized for option selling. It has been resolved now. We regret the inconvenience caused to you!

Also, we have made some changes to our platform.... (More)

Hi Sagar,

You will be required to resubmit your KYC details in case your account is inactive for a period of more than 1 year.

As of now, the trigger alert feature to the nominee is not available. Our team... (More)

Hi @Jagannath Samal27,

Kindly share your Client ID in DM. I will look into it and update you on the same. 

Thanks!

Hi @Siddharth Mehta26,

Currently, we are not accepting buybacks at the moment. We are working on making the process completely online and we shall be live with it soon.

Stay Tuned!

Hi Sonu, 

The correct P&L will be updated by EOD. 

If you still face such discrepancies, you can reach out to support@fyers.in30. Our team will look into it and get it checked.

Hope this addresses your query!

Hi @raja shekar19,

Open positions are not considered in the computation of your P&L for the 30-day challenge. Hence, the profits made till 15th Feb (Closed positions only) will be taken into consideration.

For more information on 30 Day... (More)

Hi Nibin, 

Yes, you can sell on the same day. But you will need to do it manually. As Margin is specifically to take delivery in Options.

Hope this helps :) 

Hey @Yash Rajendra Nagori21,

The indicator issue has been resolved now and is now showing correct values.

In fact, we have updated the new version of the Trading View library to our Web platform. Kindly check out our Support... (More)60

Hi Gangaprasad, 

All the securities as mentioned by you are available on the website. However, pledging of ICICI securities is not available as a result of being our Professional Clearing Member. 

Hope this addresses your query!

Hi @UDAYKUMAR KACHROLA9,

Yes, it is mandatory to overnight position in F&O Cash 50% and Collateral 50% from now.

Hope this addresses your query!

Hi @Guts Berserk9,

Currently, you can download the contract note from the MyAccount portal for a particular date. 

We will note your feedback though and will try to make it happen in the upcoming updates. 

Thanks! 

Hi Sanghvi,

The margin requirement feature in basket order is being worked upon and we shall be live with it soon.

We will report the error to our team and get it checked by our team with respect to the... (More)

Hi @Shardul Jadhav16,

The TAT for account opening is 24-48 hours. Kindly wait for the stipulated time. If you still don't receive your credentials, kindly let me know in DM. I will help you out.

Thanks!

Hi @Kantha Raju Thimmanna35,

Kindly DM me your Client ID. I will escalate this to the concerned team and get it checked. 

Thanks!

Hi @Intelligence Natural8,

We're not accepting Buy-back at the moment. We're working on making it online and shall be live with it very soon. 

Hope this addresses your query!

Hey @Uday Kumar9,

Kindly reach out to support@fyers.in50 for such queries. Our team will get back to you. 

Thanks!