I have been using Fyers for almost an year now, primarily because of the 30 day challenge.
Recently I experienced certain discrepancies/concerns as highlighted below
- Inadequate brokerage refund credited (~1800) instead of (5,000) in lieu of my last challenge (Mar-Apr 2022)
- Unable to view my challenges prior to the last one
- Unable to view my ledger and gross P&L for FY21
- Despite multiple attempts for seeking support through customer care, couldn't receive a satisfactory response
I'm a double hattrick winner, halfway to my veteran badge and such user experience (especially from a brokerage firm) would certainly bring the trust in Fyers, for me and other valued clients in question.
Hope this gets resolved at the earliest.