An issue which is not resolved even after months. Can we put this on priority now?

We are facing an error which should be on high priority of technical team. The very basic thing (Time Frame) on a chart is coming up wrong. Please refer to the screenshot below. 
I did raised this issue before and users expected a solution soon. But now, its been months and there is no fix yet. I am hoping for Tejas Khoday attention as well -

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